Candidates About

 

Suseela Veerappan

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Experience Summary:

·          12+ years SAP implementation and support experience in Order Management and Fulfillment process , Sales and Distribution (SD) and EDI business

·          7 years Industrial experience in managing Production, Sales and Quality control departments

·          Lead and supported multiple life cycle implementations in Sales and Distribution, Materials Management, Logistics Execution process in diversified business portfolios with good understanding of life cycle methodologies and industry best practices

·          Involved in 5 life cycle implementations in sales and distribution and multiple stand-alone projects.

·          Experienced in configuring, designing, testing solutions and supporting Order to Cash in Sales Master data, Sales Contracts, Sales orders, Outbound deliveries, Shipping, Routes, Billing, Accounting doc, Pricing procedure determination, text determination, partner determination, output determination, Automatic jobs set up, creating and managing spool requests and outputs

·          Experienced in Output master set up, print/EDI outputs, detailing functional specifications in developing new output forms in SAPscript and Smartforms, PDFs, Re-issue outputs, managing spool requests and PDF outputs, creating Automatic jobs set up for business process automation

·          Involved in configuring and testing end-to-end business life cycle scenarios including Third party processing, Make-to-order, Variant configuration, Intra company stock transport order, Intercompany Sales, Consignments, Procurement, Returns, Rebates, Automatic Account Determination, Availability check, Materials requirements planning

·          Design and support experience in cross functional areas in Materials Management (MM), Finance (FI), Inventory Management (IM), Production Planning (PP), Project systems (PS), Warehouse Management (WM) modules

·          Lead Production Support ticketing in Sales and Distribution, cross functions areas, technical areas of EDI and Intermediate Document (IDoc) processes, Business Application Process Interface (BAPI), Remote Function Call (RFC), user exits, routines

·          Co-ordinated with ABAP in developing forms, reports, interfaces, conversions and enhancements (RICEF) objects

·          Worked in various standard tools and development methodologies like Mercury and HP Quality Center for testing and tracking, Application Link Manager for testing and bug fixes, Espresso for tickets tracking and assignment, Ondemand publishing, Radar for projects tracking

 

SAP Areas worked:

·          SAP ERP

·          SAP IS-OIL (SD)

·          SAP IS-Media (SD)

 

 Tools and Software Proficiency:

·          Mercury/HP Quality Center for Test planning and Execution

·          Radar for projects test plan and execution, Remedy for Production support and Change request tracking

·          Espresso for ticket tracking

·          LSMW for uploading SAP Master data, Application Link Manager (ALM) for Test planning, Execution and tracking bug fixes

·          ABAP for debugging SAP programming

·          EDI and IDocs for transferring and receiving data between SAP Systems and Third party systems

·          On demand publishing for Training documentation

Professional Experience:

Client: Tesoro Inc, San Antanio                                                                      Jan/2015 - Present

Sr. SAP Analyst

 

Roles and Responsibilities:-

·         Involved in SAP S/4 HANA Project implementation in gathering business requirements, identifying gaps, documenting business requirements

·         Involved in designing functional design documents for reports, interfaces, conversions, enhancements, forms

·         Exposure to SAP Activate methodology, Agile and scrum process

·         Experience in configuring and designing S/4 HANA 1610 settlement management for customer rebates

·         Experience in testing Open text with SAP for storing Invoices, Business Partner data in S4 HANA

·         Exposure to S/4 HANA Business Analytics tool for self service reporting

·         Experience in requirements gathering, writing functional specs, and testing Cloud Portal for Customer documents

·         Involved in planning and executing unit testing, Integration testing

·         Support business in UAT testing

·         Experience in logging defects in HP ALM, analyzing and guiding ABAP in fixing and testing defects

·         Involved in knowledge transfer for end user training and documentation

·         Identify security roles and SOX compliance and support security role testing

·         Identify batch job requirements and guiding Basis to set up jobs and variants

·         Experienced in F&A pricing for Bulk, Rack, Marine business, IS-OIL specific configurations, gross/net rules

·         Experienced in designing requirements for customer invoice form prints, and reporting requirements

·         Involved in conversion tasks for BODS, designing conversion reports for pre-load and post load, writing FDD for conversion objects for migration from ECC to S4 HANA platform

·         Involved in identifying technical gaps, raising OSS messages, and discussing options with SAP

·         Handled production support for end to end OTC business involving sales, pricing, delivery, shipping for logistics movements and Billing

·         Involved in production support for BI reporting and integration

·         Handled production support in cross functional business for FI and MM integration

·         Exposure to Financial Accounting in S/4 HANA and Fiori App

 

 

 

 

 

Client: HP Inc, USA                                                                                             Oct/2013 – Jan/2015

Senior Specialist

 

Roles and Responsibilities:-

·         Involved in automated jobs set up, master data set up, pricing configuration, partner determination configuration, new output determination, new text determination, define test scenarios, perform end-to-end testing

·         Assess process and product specifications, execute fit-gap analysis and tailor to suit customer requirements

·         Prepared quality and detailed process documentation in defining SAP solutions for business requirement document, project charter and functional specifications

·         Involved in end to end project delivery for interfacing SAP and TIBCO service, VAT in Local currency requirements for European countries, Credit and Rebill functionality in Project Systems (PS), CATS and Resource-Related Billing (RRB)

·         Designed quality, user compatible, performance based solution for Automated G/L account posting, designed LSMW for uploading master data in identifying certified doctors account in SAP

·         Involved in end to end project delivery for Involved in building test cases in test plan and executing test plans in test lab in ALM (Application Link Manager (ALM) testing tool, ensure quality and performance oriented solutions are delivered to customer

·         Involved in change control board meetings, represented change requests, service requests,  releasing, transporting workbench and configuration change request, defining and testing new security roles, changes to existing security roles

 

Client: Allergan Inc, CA,USA                                                                                   Aug/2012 - Sep/2013

Senior Analyst

 

Roles and Responsibilities:-

·         Understand and analyze business requirements, define functional gaps, deliver solutions in SAP Order to Cash process

·         Involved in output determination for Automated email functioning, configure special consignments, stock transfer process, new SKUs, Analysis of GATP, Materials Requirements Planning for new availability check  (ATP) requirements

·         Preparing system design and defining SAP solutions for end to end project delivery  for various projects involving Pricing reports,

·         Involved in end-to-end project scoping, analysis, development, configuration, delivery of SAP system design         

·         Lead SAP Production support for Order to Cash, Logistics Execution processes involving Standard sales orders, Third party orders, Intercompany sales process special SAP processes like Batch Management, Serial number profile

·         Involved in design and development SAP embedded products and  third party Interfaces Electronic Data Interchange (EDI), Intermediate Documents (IDocs), Remote Function Calls (RFC), Business Application Process Interface (BAPI), Business Application Document Interface (BADI)

 

 

 

 

 

 

Client: Apple Inc                                                                                                     Feb/2010 –Jul/2012

Consultant

 

Roles and Responsibilities:-

·         Involved in detailed design of standardized, integrated transactional process using SAP implementation methodology

·         Involved in customer service and handled issues related to repairs and replacements after sales that includes make-to-order, variant configuration, service notifications, repair orders, service orders, replacement orders, warranty, return delivery, credit and debit memos

·         Capture business requirements to design processes that will deliver competitive advantage and customer value

·         Develop the business case for investment in the next stages of the design and initial deployment of new processes

·         Involved in detailed designing of functional specification and testing integrated process for various projects and design SAP procedure to fit the conventional business requirements

·         Prepared and lead End user training materials in SAP implementation and developed training documents using on demand publishing tool

·         Involved in new project requirements, designed and deployed standard and customized solutions in various projects

·         Designed and coordinated with ABAP for developing customized SAP solution for Nota Fiscal billing documents

·         Coordinated with offshore team in developing custom reports, custom development using BAPI, RFC, bug fixes and preparing technical documentation

·         Involved in Data migration processes using LSMW for material and customer, and production data upload

 

Client: British Petroleum                                                                                   Feb/2007 –Jan/2010

Consultant

 

Roles and Responsibilities:-

·         Understand customer business process and expectations , analyze business requirements, involved in mapping of business process

·         Involved in 2 end-to-end implementations in rolling out SAP SD IS-Oil solution

·         Created functional specifications, business requirement documents and test plans for unit, integration, regression and user acceptance business scenarios

·         Lead testing for planning, executing, and documenting full test life cycle requirements

·         Lead and troubleshoot production issues, analyze and design bug fixes and design solutions for SAP standard and customized process and interfaces

·         Prepared test plans and executed in unit testing, integration, regression and user acceptance testing of various business scenarios in the areas of OTC, pricing and contracts, transport, Formula and Average (F&A) pricing, BP and Bank fund Rebates with Internal orders

·         Handled design of various interfacing methods like file transfer protocol/ Remote function call, BAPI, IDoc, Batch Input

·         Involved in configuration of the system in SAP order to cash for prototype testing, preparation of Reports, Interfaces, Conversions, Enhancements, Forms (RICEF) objects, unit, Integration and user acceptance testing activities

Involved in documenting detailed processes to enable the systems to be built according to business specifications and worked towards demonstrating core business scenarios

 

Dimexon Diamonds Ltd, India                                                                                Oct/2005 - Feb/2007

Senior Officer – IT

 

Roles and Responsibilities:-

·         Co-ordinated in business blue print documentation, Fit-Gap analysis

·         Involved in 2 end to end implementations in deploying SAP design and configuration of Sales enterprise structure for Sales, Sales master data, Order to Billing

·         Involved in integration and user acceptance testing, Production cut over and post implementation activities

·         Involved in defining functional specification and gaps for ABAP developments

·         Functional expert and Core team member in transferring business knowledge in the implementation of SAP Production Planning

·         Prepared end user training manuals, handled end user training requirements

 

Pilot Industries, India                                                                                           Sep/1997 - Jan/2005

Quality Assurance Engineer

 

Roles and Responsibilities:-

·         Leading team in home grown ERP implementation and headed manufacturing wing in the production of motor design

·         Acted as Quality Management Representative for ISO 9001 QMS and responsible for implementing systems, procedures ensuring proper functioning of the system and in accordance to BIS standards

 

Education:

 

·         B.E, MBA

 

Certification:

·         SAP Certified in Sales Order Management and Fulfillment