Candidates About

Peter j. Naiztat

SOFTWARE EXPERIENCE: Quest One Active roles, McAfee ePolicy Orchestrator, Jetbrains (IntelliJ, Rubymine, Pycharm, etc), Splunk, Nagios, Pagerduty, Jamf Casper Suite, Epicor, Kaseya, Wireshark, Acronis, Labtech, SCCM , Citrix, Legato, Veritas Backup, Arcserve, Trendmicro, , Oracle, Informix, Rightfax, Mitel Call Express, TSO Magic, Remedy, ZenDesk, Pulse, NetXtender, Checkpoint VPN, Doubletake, Bloomberg, Reuters, Oasys Global, Tradeweb, PcDocs, Lexis, Carpe Diem, Concordance, plus more.

OPERATING SYSTEMS: Mac OS (Server, Client), Windows (Server, Client), Linux,Unix, etc.

CLOUD BASED EXPERIENCE:  Hipchat, Github, Adobe creative cloud, Lucidcharts, Smartsheets, Tableau, Cybersource, Atlassian Confluence,  Amazon Web Services, Solar Winds, Acronis,, Okta, Microsoft 365/ Sharepoint, Google AdminConsole, etc.

TELEFONY EXPERIENCE: Altigen, Mitel, Vertical , Cisco (Call Manager), Fonality, Avaya (IP Office)

Asterisk, Nortel

APPLIANCE EXPERIENCE: Watchguard, Juniper, HP, NAS, Adtran, Cisco, Open Gear, Sonicwall, Vertical, etc

LANGUAGES: .NET fundamentals, Powershell, Rightfax embedded codes, Java, etc

PROFESSIONAL EXPERIENCE

Consultant through Robert Half  Technology – New York, N.Y. Feb 2017-Present

·         Responsible for client day to day end user support.

·         Regionally responsible for backend administration such as Veritas and DLO backups, Symantec security updates and roll outs, admin console administration for O365 and more.

·         Spearheaded phone carrier corporate transition on Polycom VVX-400’s as well as integrating the new carrier to slack.

·         Make daily edits to corporate Wiki and internal ticketing system.

Level 3 - Sr. Technical Analyst. Apr 2015 – January 2017

GROUPON – New York, N.Y.

·         Software and asset management through SHI international: Audit, provision and negotiate software purchases globally through SHI international. Reduced spending overhead by 40 percent.

·         Participant in SOX process: Cybersource customer service using PowerShell scripts, etc.

·         Manages and supports NY sites using JAMF and SCCM for the NY locations comprising of approx. 400 users (heavy Mac environment) in NY City at the Times Building and 1385 Broadway. Also remotely supported a warehouse located in Gaffney, South Carolina and multiple satellite offices.

·         Main player in DFS staging and implementation of Parent company's file sharing infrastructure (Dell VRTX), (Synology) (NAS configurations CIFS, ISCSI license & LUN management)

·         Desktop Engineering: retrofitted clients to access multiple domains as well as external resources. This included appending DNS and maintaining an active role in AD management.

·         Epicor support for the finance team. Ported existing application into a terminal farm to address OS addressing compliance and software limitations.

·         Telephony support for call manager support and new user implementation. Played a role in MPLS provisioning @ the 1385 Broadway location.

·         Daily access to Solar Winds, Google admin, Amazon Web services, Okta and other cloud based platforms.

Technical Implementation Engineer Oct 2014- Apr 2015

SPOK, Eden Prairie, Mn division (80% travel)

·         Duties summary to include research, design and planning for the technical implementation consisting of upgrades of SPOK (AmCom) SmartSuite applications while maintaining HIPAA compliance.

·         Technical implementation includes Oracle DB upgrades, Weblogic, SmartConsole, Apache servers customization using bash and shell scripts. Employed extensive use of SSH, VPN, remote tools to access Linux Red Hat Servers 5.x (Cisco VPN, Enexity Securelink, SecureRemote, PcAnywhere, RDP or GoToAssist/Citrix). Technical resource for providing solutions for applications issues onsite or VPN. Provide peers and client training.

·         Accomplishments include CTI integration with Cisco, Avaya PBX servers, VOIP phones, VRU, paging and messaging devices (TAP, SNPP, SMTP) and the customization of Linux Red Hat servers interfacing with CTI/client PCs. Graphical User Interface customization for switchboard operators using SmartSuite including at client workstation (custom C++ tools).

·         Collaborate and coordinate implementation with IT Directors, local IT teams, and hospital telecom managers.

·         Notable implementation projects include: Mayo Clinic(WI), Robert Wood Johnson(NJ), Texas Presbyterian(TX), NYU Langone Medical Center(NY), St. Joseph Mercy (MI), etc

Manager: Managed Services Architect and Migration Analyst 2013-Oct 2014

FORITAS CONVERGED NETWORKS: New York

·         Lead tech on 365 migrations and new client on-boarding.

·         Bridged telephony and concierge solutions by working directly w/ vendors through the use of packet analysis and troubleshooting through pbx.

·         Designed and implemented ticketing system for clients using managed services: Labtech/Connectwise

·         Create auto-generated reports, SNMP alerts and metrics using the latest technology.

·         Maintenance, security and disaster recovery solutions for existing client phone systems including FSMO allocation, DFS and MPLS fail-over solutions for telephony.

Tech Support Lead, Exchange data migration 2012-2013

OPEN SOCIETY FOUNDATION through

BIT BY BIT COMPUTER CONSULTANTS INC, New York, NY

·         End user support for OSF New York office (400 employees), Data migration project (EAS archive extraction and hydration), hardware and software inventory, basic Active Directory, Mitel support

·         Implemented Telephony and non-standard PBX solutions. Extensive client contacts include: American Express, Oppenheimer Funds, NFL Football league, Dreyfus, Skadden Arps, Millbank Tweed, Moody’s, WPLJ Radio, American Mercantile Exchange, Sony, Chase Manhattan Bank, Invesco, Aon Risk, United Nations, and American Home Products

·         Designed and implemented site-to-site Virtual Private Networks.

·         Incorporated third party fax applications using embedded coding (Rightfax, Optus, Dialogic, Brooktrout) (N.Y Hospital project lead on call management system implementation)

Systems Integrator (servers, phones, etc.)

Pachyderm Consulting (corp to corp through Z-byte), New York, NY (2008-2011)

·         User/Server support for 20 non-profits and foundations.

·         Implemented new technologies to legacy environments: Unix, AIX, Active Directory, Exchange 2010, Mxlogic, Frontbridge, Microsoft 365, Vmware, Ibackup, PRTG, VOIP: SIP, T-1, Magic TSO, Remedy, Spiceworks, 3com PBX, Watchguard, Cisco, Juniper, etc.

·         Introduced alternative cloud based solutions to these clients.

·         Installed asterisks based PBX systems creating scalable voice solutions for remote offices..

·         Designed backup and virtualization solutions addressing short term business continuity

Trade Room Support

SVENSKA HANDELSBANK (CONSTULTANT), New York, NY 2007 - 2008

·         Daily monitoring of money market and foreign exchange transactions through UNIX.

·         Maintained daily backups

·         Monitored systems overall health (Windows/Unix) by using various proprietary tools and shell scripts.

·         Patched servers and Cisco routers in accordance with policies and procedures designated by headquarters located on Stockholm, Sweden

·         Informix Maintenance.

·         Implemented Bloomberg data SOX compliance solution through Global Relay.

Systems Administrator, 2003 – 2007

ALLEN MATKINS, LECK, GAMBLE & MALLORY, Los Angeles, CA 2007

·         Active Directory, FSMO roles management, DNS maintenance and more.

·         Implementation and configuration of SPAM service: Frontbridge

·         Maintained and troubleshoot on prem SAN: hba (server), fiber switch and disk array (Powerpath, Navisphere and Emc)

·         Initiated routine west coast hardware and software roll outs.

·         Daily tape backups and file restoration: Veritas version 8.6 and 9.1, Legato, Network Administrator, Evault/VytalVault. Elite software backups via batch script under Unix platform (SCO) .

·         Performed weekly server maintenance.

User Support / Network Operations, 1999 - 2003

SONY MUSIC/COLUMBIA HOUSE, New York, NY

·         Collaborated with marketing analysis group on SAS licensing rollout. 

·         Managed Novel to Microsoft server phase-outs to adapt to regional network changes.

·         SMS and batch file deployments to improve desktop experience

·         Worked alongside QA personnel utilizing Test Director and Loadrunner.

·         Assumed liaison role between Columbia House and parent company through Sony’s PBX portal

Rightfax integrator, Systems integrator User support, 1996-1999

BIT BY BIT COMPUTER CONSULTANTS INC, New York, NY

EDUCATION EXP | C.W. Post. Brookville, NY | B.A. Composition / Computer Science, UCLA: extension (2 years), Columbia University: Java Programming I and II