William Cohn
- Technical Project Manager
- Austin, TX
- Member Since Feb 16, 2023
William Cohn
Work Experience
Summerwood HOA Technical Project Manager
(November 2017 to Current) Austin, TX
§ Manage the configuration and roll-out of real estate community portal and mobile apps
§ Requirements gathering with key stakeholders
§ Vendor management
§ Conducted training and support sessions with end users
Q2 Software, Inc. Technical Project Manager, Development
(February 2012 to November 2017) Austin, TX
§ Managed configuration, testing and implementation of mobile remote deposit capture apps supporting multiple vendor APIs
§ Configured, tested and deployed mobile apps to Apple and Google Play stores
§ Managed online banking beta testing and production upgrades for commercial banks and credit unions
§ Projects utilized both Agile and Waterfall methodologies
§ Coordinated project work across Development, Web Services, Product Management, Marketing and Network Operations teams
§ Implemented the following product/projects: Personal Financial Management, Consumer Fraud Monitoring, Text Banking, Bill Pay, Intuit Direct Connect, Online Banking and Mobile Banking Apps for commercial and retail domains, SMS short code cutover, Real-time ACH/Wire Risk and Fraud Analytics
Pinnacle Financial Strategies IT Project Manager
(October 2002 to October 2011) Houston, TX
§ Led project to develop and deploy Reward Checking product
§ Presented technical sales demonstrations.
§ Managed the implementation and support of overdrawn account collection and reporting software for 200+ banks and credit unions in 40 states
§ Implemented LAAPC's CLM (Construction Loan Manager) with custom docs, multiple budget templates, core system interface, and monthly interest billing or payment from draw
§ Negotiated contracts for voice, data, remote support and presentation tools, and various other services resulting in savings of 15-50%
§ Managed IT support of network, MS Exchange, MS SQL, IIS, Cisco VPN, DNS administration, tape & MozyPro backups, Barracuda, SonicWall, and Sage Saleslogix CRM database
BISYS Implementations Project Manager
(October 1992 to October 2002) Houston, TX
§ Configured interface of data and monetary transactions to core banking platform generated by Fiserv EasyLender, Baker Hill ONEPOINT, LAAPC Loan Grader, Harland LaserPro, and others
§ Managed a lending software implementation pipeline averaging 15 clients coordinating the installation and training of software with bank employees, vendors, contractors, and internal support staff
§ Installed, trained, and supported 7 different loan origination and servicing systems in Novell, Microsoft, and Citrix server environments
§ Supported and trained Teller and New Accounts Platform software installed in over 200 banks nationwide requiring travel to over 15 states
§ Led core conversion of conventional and FHA/VA mortgage portfolios and customer training for 10 banks in 2 years
§ Provided customer support for escrow analysis, property tax and insurance tape processing, adjustable rate product analysis, and custom statement generation
Certified Federal Savings Vice-President Loan Operations
(September 1985 to October 1992) Georgetown, TX
§ Managed servicing of FNMA/FHLMC and private investors’ mortgage portfolios requiring investor reporting, custodial account reconcilement, and remittances
§ Directed servicing of consumer, commercial, and mortgage loans
§ Implemented Low Balance Escrow analysis resulting in 60% drop in customer complaints and greater staff satisfaction and confidence
§ Provided analytical support for pooling and sale of mortgage loans to FNMA and FHLMC
§ Monitored investor sale and servicing agreements, loan documents, and regulatory code to ensure compliant and profitable servicing practice
§ Prepared quarterly regulatory reports
§ Performed monthly variance analysis for general ledger accounts
Education
§ Bachelors, Economics, University of Texas at Austin
o Minor in Electrical Engineering
Certification
§ Project Management Professional (PMP®)
Associations
· Member Austin, TX, chapter of PMI
· HOA Board Member
Technical Proficiencies
§ MS SQL, Stash, Jira, Salesforce, Concur, Postman, Charles Proxy, Apple and Google Developer accounts, Confluence, slack, hipchat, MS Office & Access, BI Query, MS Excel, RDP tools, HTML, XML, Webex, GoToMeeting, GoToAssist, Cisco VPN, Lifesize and Zoom, Windows 8.1/10, Windows Server 2012, MS SQL Server 2005/2008/2012, Barracuda, SonicWall